Thursday, 31 October 2013

Phone Insure Changes

From Nov1st 2013 you can now insure your handset or tablets up to six months old. Go to for more details and terms and conditions.

Sunday, 27 October 2013

Boy, 16, 'killed his mother with his friend's help' after she confiscated his cell phone

A 16-year-old boy is facing first degree murder charges after his mom’s body was found at the family’s home in the early hours of Saturday.
The body of Tina Helms Spencer, 36, was found murdered in the backyard shed at the property in Mesa, Arizona.
Her son, Mike Helms, has been booked into juvenile detention on charges including first-degree murder, aggravated assault and tampering with evidence.

A 17-year-old friend of the son was booked into juvenile detention on charges of first-degree murder as an accomplice, evidence tampering and concealment of a body.
Police say the 16-year-old had been grounded and had his phone taken away.

After his mom returned home from work, they allegedly had a heated argument over the phone and he decided to kill her.
Cops were alerted after receiving a phone call from the son’s stepfather. He also had been attacked by the boy after returning home from work but had managed to escape after a short struggle.

When police arrived, a vehicle was missing from the home and there were signs of a struggle.
During the investigation, police ended up speaking with a 17-year-old friend of the son at his nearby home, when the 16-year-old arrived, he was immediately taken into custody.
Authorities expect a hearing will be held to determine if the juveniles will be charged as adults.
A hammer and a frying pan were found at the scene, which police believe were involved in the incident.
Police say the 16-year-old asked his friend to act as a lookout so he could attack her when she came home. 

Both boys allegedly moved Spencer to the shed, attempted to clean up the scene and then the 17-year-old left.
Afterward, police say the 16-year-old decided to also kill his stepfather, but they don't believe the 17-year-old was part of that plan.
A school friend of Helms described him as a friendly kid, a junior ROTC cadet in high school.
'He's a giant teddy. He's tough on the outside. He puts up that front, but when you get to know him, he's a standup guy,' Mike O'Connor told FOX10.

'He didn't really have home issues he talked about. If he did, it was typical stuff. One week he'd have a fight with this parents, the next week he was talking about how his mom was awesome and helping him out with something.'

Wednesday, 23 October 2013

Ten cases of Apple bastardry

APPLE yesterday freshened its products for the Christmas rush, and released an operating system upgrade to users free of charge.
But not all Apple developments come without a significant price … or a hitch.
The Cupertino-based company is also renowned for being prickly, for locking users into its systems, and for using geographic barriers as a reason to overcharge customers.
Below are some examples of Apple's worst behaviour that demonstrate the company doesn't always have Oprah moments.
Australian hardware prices
Apple's local hardware pricing is often similar to its US pricing, but not always. Take the Mac Pro announced yesterday. In the US, the machine will cost you $US2999 or $3090 in Australian dollars. In Australia, that same machine will set you back $3999. Even if you add GST to the US figure, there's $600 unaccounted for and a lot of extra money coming out of Australian pockets.
Singing iTunes' song
Want to buy the same song as an American user? If it's available in the Australian iTunes Store, it will probably cost more Down Under. Katy Perry's song Roar? It'll cost you $2.19 in Australia and $US1.29 in the States. The "Deluxe" version of her album will cost $20.99 in Australia, but just $US14.99 in the States. The songs sound the same.
Different SIM
Want to use a smartphone? You'll need an active Micro SIM card. Except with Apple, of course. Apple introduced the Nano SIM with the iPhone 5, a format no other phone uses. The act forced users to ask their carriers for a new SIM card, and effectively locked users into the brand unless they bought and used an adequate adaptor for other phones. Use that adaptor incorrectly, and you could tear the SIM contacts on your other phone.
Failed connections
Since the invention of the iPod, Apple used a 30-pin connector to connect its devices to others. This 30-pin adaptor spread far and wide, from stereo docks to car radios, and the cables snaked through offices everywhere. Then, last year, Apple swapped this cable for a smaller, Lightning connector, rendering all 30-pin connections cumbersome, at least, and obsolete at worst. The company also initially refused to let other manufacturers make the cable, forcing customers to pay $25 for a spare charging cable.
Software updates forever
Unlike other manufacturers, Apple ensures once you upgrade your software, there's no going back. Even if the new software slows your device or gives you motion sickness, you cannot return to the comfort of old iOS software. A Californian man this week launched legal action against Apple for that problem, filing a small claims action that calls the move "corporate thuggery".
Locked into iTunes
Once upon a time, customers who bought iTunes music could only play that music in Apple devices or within the iTunes program. Digital Rights Management software prevented its use elsewhere. While Apple has relaxed the requirement, after several lawsuits, the company will still only let users backup their device to one computer. Want to sync your iPod to a laptop and a desktop computer? Nope. Not allowed.
Locked out of your phone
One new feature in Apple's iOS 7 software can help prevent theft … or forever brick your device with no chance of appeal. It's called Activation Lock. If your phone is reported lost using Find My iPhone, users must enter the original Apple ID used to activate the phone. If they cannot remember it, or cannot access it in the case of a second-hand phone, the phone will be forever bricked. Apple support will not help you recover a phone bricked in this way.
Apple trademarks
Think "start-up" is a common term? Apple doesn't. In August it filed an application in Australia to trademark "start-up" for its exclusive use. The application follows similar filings by Apple in the US and China. And they follow Apple's claim that "app store" should also be its trademark. Oh, and before you say, "there's an app for that", remember that's an Apple trademark too.
Closed library
Apple launched its iBooks application in 2010. The library-looking app let users download digital tomes to their iDevices and will, with Mavericks, allow the books to be read on Mac screens too. But the company recently lost a battle with the US Department of Justice, with a court finding Apple had artificially kept the price of digital books high by excluding competition. It recommended Apple allow the likes of Kindle, Kobo and Barnes & Noble to sell books within Apple's ecosystem, and was awarded a $US162.25 million settlement. Apple is appealing the decision.
Closed app store
There are benefits to having a closed app store, with apps carefully vetted for security. But Apple can go too far, banning apps for its own purposes. HMV's app was this week booted from Apple's app store for letting users listen to music, Apple previously rejected the Google Now app from its store, inspiring Google to file a lawsuit, and Apple recently banned apps that recommend other Apple apps to users, including popular French-made AppGratis

  • News Limited Network
  • October 24, 2013 5:30AM

Tuesday, 8 October 2013

More Testra Customers Own Older Handsets; Less Interested in Upgrades

Australia's Telstra has the highest proportion of customers with older mobile phones in the country, but also the lowest proportion of customers looking to upgrade their old phone to something newer.
According to Roy Morgan Single Source, 27.3% of all Australian mobile phone users have mobiles that are more than two years old. Telstra has the highest proportion of customers with old handsets: 30.3%, or about 2.2 million people.
Meanwhile, Vodafone is at the other end of the spectrum, with the fewest customers with old phones, and also the highest proportion looking to upgrade.
Overall, 24.3% (or 4.1 million) of Australian mobile phone users intend to upgrade their mobile phones in the next 12 months.
General Manager Media & Communications of Roy Morgan Research George Pesutto said that "Mobile phone users with models over two years old are most likely to own a Nokia (30%), Samsung (21%) or iPhone (18%), which indicates that these are the main brands."
Slower handset upgrade rates can be a mixed blessing for mobile networks, as they are faced with lower handset subsidy costs and less demand on their mobile data networks. Conversely though, older handset users tend to spend less and are more vulnerable to being lured away to a rival network.